Customers are required to inspect products upon delivery. Any visible damage, shortages, or discrepancies must be reported within 48 hours of receipt. Claims submitted after this period may not be accepted.
Return Requests
Customers can raise a Return request by contacting us at cs@1rm.ae or +971 56 566 4886 with order details, product images, and a description of the issue. Our team will review and schedule inspection if required.
Welcome to www.1rm.ae (the “Website”), operated by 1 Rep Max Fitness, Operated by One R M Equipment Sports Trading and Consultancy L.L.C S.P.C, a company registered in the United Arab Emirates (the “Company,” “we,” “our,” or “us”).
By accessing, browsing, or using this Website, placing an order, or using any of our products, services, or online tools, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy, Warranty Policy, Shipping Policy, and Delivery & Installation Policy (collectively, the “Policies”).
If you do not agree with any part of these Terms, you must refrain from using the Website, making any purchases, or accessing any of our services. These Terms constitute a legally binding agreement between you and the Company and are governed by and construed in accordance with the laws of the United Arab Emirates and applicable GCC consumer protection laws, where relevant.
By using this Website, you also confirm that you are at least 18 years old or have reached the age of legal majority in your jurisdiction.
By using this Website, you confirm that you are of legal age to enter into contracts under the laws of your jurisdiction, or that you are using the Website under the supervision of a parent, guardian, or authorized representative who agrees to be bound by these Terms.
If you are accessing the Website on behalf of a business or legal entity, you represent that you have full authority to bind such entity to these Terms. We reserve the right to refuse service, suspend access, or cancel orders where eligibility requirements are not met.
You agree to use the Website solely for lawful purposes and in compliance with all applicable laws, regulations, and guidelines of the UAE and GCC. You may not:
Any breach may result in immediate suspension or termination of access without prior notice, and may lead to legal action.
Some sections of the Website require users to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
You agree to provide accurate, complete, and current information at all times. You must promptly update any changes to your information. We are not responsible for losses, delays, or issues arising from inaccurate, incomplete, or outdated account or billing information.
Products may be available at fixed prices or upon request via quotation. Submission of a quotation does not constitute a binding offer until the Company formally confirms it.
While we strive for accuracy in product descriptions, specifications, images, and technical details, minor differences may exist due to display, device, or manufacturing variations.
We reserve the right to limit quantities, refuse sales, or restrict availability based on geographic location, order size, or commercial considerations.
Placing an order through the Website constitutes an offer to purchase, subject to acceptance by the Company. All orders are subject to:
We may cancel or refuse orders in cases of pricing errors, suspected fraud, stock unavailability, or where an order violates these Terms.
Refunds will be processed according to our Policies if payment has already been made.
We reserve the right to modify, suspend, or discontinue any product, service, or feature of the Website at any time without prior notice. Prices and promotions are subject to change without liability to users or third parties.
The Website may contain links or references to third-party websites, apps, or tools that are not controlled or operated by us. These resources are provided “as is” and “as available,” and the Company assumes no responsibility for their content, services, or functionality.
Users engaging with third-party tools do so at their own risk and are subject to the terms and conditions of those third parties.
Any content, comments, feedback, or suggestions you submit to the Website may be used by us without restriction, compensation, or obligation of confidentiality.
You agree that all submissions:
You remain solely responsible for your submissions.
The collection, storage, and use of personal information submitted through the Website is governed by our Privacy Policy, which complies with the UAE PDPL and applicable GCC regulations.
We take your privacy seriously and implement reasonable safeguards to protect your data.
The Website may contain errors or omissions relating to product descriptions, pricing, availability, or shipping. We may correct errors in product descriptions, pricing, availability, or shipping prior to order confirmation or dispatch.
You may not use the Website to:
Violation of these rules may result in immediate suspension, termination, and legal action.
The Website, its products, and services are provided on an “as is” and “as available” basis, except where covered by the manufacturer's warranty.
To the fullest extent permitted by law, the Company shall not be liable for any:
Use of all products and services is at the user’s own risk.
You agree to indemnify and hold harmless the Company, its officers, employees, and service providers from any claims, liabilities, damages, or expenses arising from:
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms remain in effect until terminated by either party. The Company may terminate or suspend your access immediately if you violate any provision.
These Terms, together with the Policies referenced herein, constitute the entire agreement between you and the Company and supersede all prior agreements, communications, or understandings.
These Terms are governed by the laws of the United Arab Emirates. The courts of the UAE shall have exclusive jurisdiction over disputes arising from these Terms.
We reserve the right to update or amend these Terms at any time. Your continued use of the Website after such changes constitutes acceptance of the revised Terms.
For questions or concerns regarding these Terms & Conditions, please contact:
Email: cs@1rm.ae
Website: www.1rm.ae
Company: One R M Equipment Sports Trading and Consultancy L.L.C S.P.C , Al Ain, United Arab Emirates
